Maintenance Technician

CLASSIFICATION: Full-time, Non-Exempt

COMPENSATION: $20.00 per hour, Eligible for Benefits

POSITION SUMMARY: The Maintenance Technician is primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by ensuring that all resident maintenance issues are resolved expertly and efficiently.

SCHEDULE: Monday- Friday 8:30 AM- 5:00 PM, On call

TEAM: Redstone Residential is a national student housing operator, headquartered in Provo, Utah. Managing more than 30,000 beds of student housing in 16 states, Redstone is the 5th largest 3rd party management student housing company in the U.S! Our conventional housing portfolios are seeing rapid expansion and we were listed as one of the Top Workplaces in Utah in 2021 and 2022.

Redstone Residential has at its core the mission statement "We create happiness for our residents, clients, and team members through clear communication and world-class customer service." The team at Redstone Residential is enthusiastic, energetic, and passionate about what we do. The Redstone Way, our core operating principles, are as follows:

• We Are Believers
• We Earn and Cultivate Trust
• We Communicate Authentically
• We Stay The Course
• We Embrace and Affect Change
• We Strive for Excellence

RESPONSIBILITIES:

• Ensure that the property maintains an exceptional curb appeal by keeping the community grounds and buildings properly maintained.
• Assist with basic repairs and other general maintenance duties.
• Ensure that the grass and landscaping are well maintained, including the watering of flowers.
• Ensure the best possible appearance of each apartment prior to new residents' move-in.
• Oversee apartment turnovers.
• Communicate with the Maintenance Supervisor or Property Manager any problems with maintenance or curb appeal that requires further attention.
• Respond appropriately to emergencies, according to policies and procedures.
• On-Call Emergency Maintenance
• Contribute to resident satisfaction by ensuring that customers’ expectations are met and exceeded.
• Participate in Redstone training as required.
  

QUALIFICATIONS:

• 1+ year of relevant industry experience (maintenance, plumbing, construction)
• 1+ year of HVAC experience
• Property management experience is a plus but not required
• Must have excellent customer service skills
• Must be able to lift a minimum of 75 lbs. and work 8-10 hour standing shifts
• Consistently and genuinely demonstrate exemplary principles of teamwork.
• Strong attention to detail